01
Frame the right problem
Combine analytics, user behaviour, support evidence and stakeholder knowledge; make assumptions testable.
Senior Product Designer · Fintech
I turn complex money movement into simple, scalable products.
Eight-plus years in product design, including five-plus years on the Skrill and Neteller digital wallets. I own work from discovery to delivery across iOS, Android and web - connecting user evidence, product metrics and detailed interaction design.
8+ years
in end-to-end product design
5+ years
in-house fintech at Paysafe
iOS · Android · Web
cross-platform product delivery
Discovery → measurement
evidence, flows, prototypes, systems and release learning
Selected fintech work
Two different kinds of product judgement.
One case reframes an ambiguous funnel problem through research. The other uses behavioural evidence to simplify a high-frequency trading journey.
01 · Discovery → delivery
Scaling withdrawals: how Design thinking sparked 50% QoQ volume growth.
Research showed that the biggest barrier began before the measured funnel: users could not find or understand the feature. I aligned the team around that evidence, redesigned entry and transaction flows, and sequenced delivery within legal and technical constraints.
02 · Evidence → decision
Boosting crypto trades by 35% via dashboard redesign
Buy and Sell represented 85.6% of crypto transactions but were absent from the dashboard. I combined product data, user behaviour and testing to reset the hierarchy, remove a compulsory step and ship the core change in phases.
How I work
High-level product thinking, carried through to the small details.
I work closely with Product, Engineering and Data to define users, metrics and constraints before committing to a solution. The same ownership continues through end-to-end flows, prototypes, design reviews, implementation and release learning.
AI expertise
AI prototyping and Skills design
I use AI to accelerate research planning, synthesis and prototyping, while keeping interpretation and expert judgement human-led.
02
Make decisions explicit
Show why a direction won, what it cost and how user, business, regulatory and technical constraints shaped it.
03
Design the whole journey
Work from product strategy into flows, states, edge cases, prototypes, visual craft and accessible reusable components.
04
Validate before build
Use moderated and unmoderated testing to challenge comprehension, discoverability, terminology and interaction decisions.
05
Partner through delivery
Review technical implications with Engineering, phase scope deliberately and stay involved when details become real.
06
Learn from release
Agree success signals early, review performance in context and separate measured contribution from market movement.
LinkedIn recommendations
What colleagues say about working with me.
Feedback from colleagues across Product, Engineering, Research and governance.
Contact
Let’s make complex financial products feel clear.
I’m interested in product design roles where discovery, craft, data and cross-functional delivery carry equal weight.
Get in touch